1. What should I do if I encounter an error message when creating an SBV advertisement?
When uploading the SBV video, the following error message appears: Invalid Creative Asset Specification Program: Generally, this situation is caused by the wrong video format. Please check whether the video format is correct one by one. Then check the brand name, inventory and sales status (normal sales) of the product according to the prompts; Check whether the brand name is missing.
2. How to contact Amazon customer service:
You can contact customer service by phone, email or online chat, and contact customer service working hours through the webpage, and check the answers to some common questions.
3. To delete or cancel your account, you can follow the following steps:
A. log in to your account.
B. navigate to the settings or profile page.
C. Find relevant options for deleting or canceling accounts in the page.
D. Click the option to delete or cancel the account, and follow the instructions on the page to confirm.
4. To subscribe to or follow official social media accounts, you can do one of the following:
A. Search the user name of the official account on the social media platform, and then click the “Follow” or “Subscribe” button.
B visit the official website, look for social media icons on the website, click the corresponding icons, jump to the official social media account page, and then click the “follow” or “subscribe” button.
5. To participate in customer feedback or opinion survey, you can try one of the following methods:
A. Look for the “Contact Us” or “Customer Support” page on the official website to see if there is an option to provide feedback or participate in the survey.
B. Search the official social media account, check whether there are any posts related to feedback or investigation on the account, and then participate in the investigation or provide feedback as instructed.
6. To view the system requirements and compatibility information of a product or software, you can do one of the following:
A. Open the official website of the product or software, and look for relevant system requirements and compatibility information on the product or software page.
B. Find the support page or help center on the official website of the product or software, and search for the keyword “system requirements” or “compatibility” to view the information provided in the relevant documents or pages.
7. Why does my official website page load slowly? How to optimize the loading speed?
-The slow page loading speed in official website may be due to the large image and long response time of the server. You can improve the page loading speed by compressing images, using CDN to accelerate and optimizing codes.
8. On some browsers or devices, my official website page is not displayed normally. How to solve it?
-The official website page may not display normally on different browsers and devices. It can be solved by using responsive design, testing compatibility and fixing browser compatibility problems.
9. Question: What should I do if the API connection is broken?
Answer: It may be that your API Key has expired. You need to regenerate a new API Key and connect it.
10. Question: The API seems unable to run on the cloud, what should I do?
Answer: If your API cannot run on the cloud, it may be due to network problems or issues with your cloud service provider. It is recommended that you check the network or contact your cloud service provider.