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Amazon News

Build your Amazon Accelerate agenda

The Amazon Accelerate Agenda Builder provides an overview of all sessions and events to let you build your conference schedule in advance. Whether you’re a new seller who is interested in how to scale and grow your business or a long-time seller with questions about operational efficiency, you can tailor your experience to your business needs. Discover topics that interest you, so you can leave the conference with the tools, resources, and inspiration to Accelerate Your Growth in Amazon’s store.

Seller Café is also back this year for in-person attendees. Take advantage of this opportunity to meet with Amazon experts face to face to discuss your specific business questions.

Uncover product opportunities with the new Search by ASIN feature

Product Opportunity Explorer now lets you search by ASIN to analyze product performance within specific categories, identify products, or browse ideas about other offerings.

Use customer demand data, based on keywords or Amazon customer search terms, for market research.   Search by ASIN lets you do the following:

Focus on an ASIN or relevant BSR (Best Sellers Rank) products

Identify product trends, such as click count or BSR history

View niches and search terms that customers use to find your ASIN

To try new Search by ASIN feature, go to Product Opportunity Explorer.   In the Search by Keyword or ASIN box, you can type in an ASIN and begin your search.

Android users can now manage SAFE-T claims in the Amazon Seller app

SAFE-T claims can now be filed and managed in the Amazon Seller app for sellers’ self-shipping Prime orders, returns using Amazon’s prepaid return label, and Customer Service by Amazon (CSBA) orders.

Note: If Amazon issues a refund on your behalf and you believe you are not financially responsible for it (for example, if a buyer returns a damaged item), you can file a SAFE-T claim. Before filing a claim, review the SAFE-T Compensation policy on Amazon’s page to confirm which orders qualify, what restrictions apply, and how to successfully file a claim.

You can go to Manage SAFE-T Claims on the main screen of the Amazon Seller app to file a new SAFE-T claim or track the status of a previous claim. Clicking on a claim opens the details page to see the correspondence. You can also respond to claims or appeal claims that have been settled.

Download the Amazon Seller app for Android or iOS.